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Dentek > FAQs

FAQ’s

Where can I buy your products?

Our products are available from major retailers including Boots, Superdrug, Amazon, Waitrose, Ocado as well as many others. In stores, look for us next to the toothbrush section. 

I purchased a product from a retail store and don’t like it. Can I get my money back?

DenTek does not offer a money-back guarantee on all of our products. Please visit the retail store you purchased the item from to enquire about their returns policy.

Your products are made in countries such as China, India and Vietnam. I’ve recently heard about some issues with products in these places. Are yours safe?

DenTek prides itself on making high-quality oral care products. ALL of our products are continually tested through independent labs and we have found no harmful substances in any of our products. We use very trustworthy and respectable suppliers overseas. We do not believe in doing business with companies that do not hold themselves to the same ethical standards as we do.

Do you test your products on animals or are there any animal-like substances found in any of your products?

We do not test our products on animals. We also do not use any part of any animal in the making of our products.

Are there allergens in your products?

DenTek Oral Care, Inc. confirms to the best of its knowledge, based on the review by our Original Manufacturers and suppliers of raw materials, and our product specifications, that DenTek products are not manufactured from materials that are derived from or contain the substances on the list below. DenTek also confirms that our products are not produced on equipment that has any contact with these substances or products that may contain these substances. Therefore, the likelihood of any allergic reaction due to the presence of the substances on this list is negligible and highly improbable.

List of substances:

  • EGGS
  • MILK
  • NUTS
  • TREE NUTS
  • SUNFLOWER SEEDS
  • SESAME SEEDS
  • WHEAT
  • RYE
  • BARLEY
I heard that there’s a connection between gum disease and heart disease. Is that true?

Yes. While there are several theories as to the exact reason, it has been shown that those with gum disease (also known as periodontal disease) are at an increased risk of suffering from heart disease. A Harvard Health Publishing article highlights that people with gum disease have two to three times the risk of experiencing a stroke, heart attack or other serious cardiovascular event.

I just realised I’m grinding my teeth at night. What can I do?

There are a number of treatment options for night-time teeth grinding, including using a mouth guard. At DenTek, we offer dental guards designed to even out the pressure caused by teeth grinding across your jaw. These guards also serve as a barrier between your upper and lower teeth and can help to protect them from damage.

My doctor said there is plaque in my arteries. Could this be because I haven’t gone to the dentist for a cleaning in over a year?

No. The plaque in your arteries and the plaque on your teeth are completely different. Dental plaque is a sticky film laden with bacteria that can build up on teeth if they are not cleaned regularly and thoroughly. In contrast, the plaque in arteries is made up of substances found in the blood, such as calcium, fat and cholesterol.

However, it is advisable to schedule regular cleaning with your dentist. A scale and polish treatment involves removing deposits that can build up on the teeth (tartar), and it can help you to protect your dental health.

At what age should children start flossing?

Flossing helps to remove food particles and plaque from the tight gaps between teeth that regular brushes can’t access. This means that once children reach the age where any two teeth touch one another, it may be beneficial to start flossing. The NHS recommends flossing or using interdental brushes from the age of 12.

What’s the difference between plaque and tartar?

Plaque is a soft, sticky, bacteria-laden film that is continually forming on the surface of teeth. If it isn’t removed on a regular basis, it can harden to form a substance known as tartar. This is often yellow or brown in colour. Once it has calcified in this way, it can’t be removed with a regular toothbrush. A professional scale and polish treatment at the dentist is required in order to get rid of tartar. Regular brushing and flossing helps to remove plaque and can therefore prevent the build-up of tartar.

Does mint flavoured floss help get rid of bad breath?

Actually, all floss helps to reduce bad breath. This is because flossing removes bacteria and it is bacteria that’s responsible for bad breath.

There are so many types of new toothbrushes. Are there any that can do double duty so I don’t have to floss?

Unfortunately, the answer to this is not now – and probably not ever. It’s simply a matter of surface area – a toothbrush can’t reach every surface. In fact, brushing only cleans about 60% of your teeth. Flossing takes care of the other 40%.

Is it better to brush first or floss first?

The NHS advises that it is best to floss before you brush your teeth, however, there is no set rule. The important thing is to make sure you brush your teeth twice a day for around two minutes each time, and you floss daily.

Where is your company located?

Prestige Brands Clockhouse Court, 5-7 London Road, St. Albans, Herts, England, AL1 1LA